PrestaShop Express Audit terms

Last updated: 29 September 2026

These terms complement the general Terms and conditions of zeyvro.com (Spanish only). For everything related to the Express Audit, these terms prevail.

1. Who provides the service

The owner of zeyvro.com, identified in the Legal notice. Payment and invoicing are handled by Lemon Squeezy as Merchant of Record.

2. What it is

A read-only review of one PrestaShop 1.7, 8 or 9 store: one store, up to 2 languages, no multistore. What we check is on the audit page. It covers crawling up to 1,000 pages and checking up to 5,000 sitemap URLs; if the store is larger, we tell you before starting and audit a representative sample.

3. What you get

  • A PDF report, in Spanish or English, with prioritised findings (P1, P2, P3) and the 10 actions to do first.
  • A CSV with every affected URL.
  • A 10 to 15-minute video walking through the report.
  • One round of questions by email during the 7 days after delivery.

4. What is not included

Fixing what we find; multistore or more than 2 languages; in-depth speed optimisation or review of module and theme code; keyword cannibalisation or the full GA4 purchase funnel; cookies, legal texts and accessibility; backlinks; and a second audit after 30 days. All of these can be quoted separately.

5. Price and payment

€290 plus the taxes that apply in your country, in a single payment through Lemon Squeezy, which calculates the taxes and issues the invoice.

6. Timing

  • Delivery is within 5 business days (Monday to Friday, excluding Spanish national and Catalan public holidays) from when we confirm the access.
  • We take on 2 audits per week. If that week is full, we give you the start date before asking for access.
  • If access does not arrive within 3 business days, we remind you; the clock does not start until we have it.
  • If Search Console or GA4 is missing, we audit the rest and the report explains what could not be checked.

7. Access and security

  • Everything is read-only: we do not change any settings, install anything or touch the database. If something could only be measured by changing the store, we do not do it and we note it in the report.
  • We never ask for passwords. The Back Office employee has a limited profile and we set its password ourselves.
  • We do not ask for FTP, hosting or database access.
  • On delivery we remind you to delete the «Auditor Zeyvro» employee and remove our Search Console and GA4 access. We remind you again after 7 days.

8. Data protection

  • Your contact and purchase data: processed by the owner of zeyvro.com as controller, under the Privacy policy.
  • Your store’s data: to carry out the audit we access data for which you are the controller. For that we act as your processor (Article 28 GDPR) and we commit to:
    • use it only to carry out the audit and following your instructions;
    • give access only to people bound by confidentiality;
    • not copy your customers’ personal data into the report. The Back Office profile gives no access to Customers or Orders; if any personal data shows up anyway (for example, in the logs), it is not kept;
    • not share it with anyone, except the report copy to your agency if you ask for it. Working files are stored in Google Drive, in Zeyvro’s account, and the video in that same Drive or as an unlisted YouTube video; Google acts as sub-processor;
    • notify you without undue delay of any security incident affecting it;
    • delete it 30 days after delivery;
    • give you the information you need to check that we comply with the above.

9. Confidentiality

The report is for the store owner. We do not publish anything about your store or use it as an example without your written permission.

10. If you came through an agency

The report can carry the agency’s logo next to Zeyvro’s. We only send the agency a copy if you tick that option in the form. The agency may receive a commission from Zeyvro for the sale.

11. Zeyvro modules

If a Zeyvro module solves a finding, we say so, always together with how to fix it without it. You are under no obligation to buy anything.

12. Liability

  • The report is a diagnosis of the store on a given date. You, or whoever you choose, make the changes under your own responsibility; we recommend a backup before changing anything.
  • We do not guarantee Google rankings, traffic or sales.
  • The security review is basic: it checks versions and published advisories, headers and known paths. It is not a penetration test.
  • Our maximum liability is the price paid for the audit, except in cases of wilful misconduct, gross negligence or where the law does not allow it to be limited.

13. Cancellation and refunds

  • Until you have given us access, you can cancel and we refund the full amount.
  • Once the audit has started, there is no refund.
  • If access has not arrived 60 days after purchase, we cancel the order and refund you.
  • If we cannot carry out the audit for a reason on our side, we refund the full amount.
  • If you buy as a consumer, you have 14 days to withdraw. If you asked us to start earlier and the service has been fully performed, you lose that right; if you withdraw midway, you pay for the part already done.

14. Law and courts

Spanish law and the courts of Barcelona, unless mandatory rules provide otherwise.

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